Frequently Asked Questions
Everything you need to know about gear, shipping, and team spirit.
How do I know if the apparel is officially licensed?
All merchandise sold at University Athletics Store is 100% officially licensed. Each item features the collegiate hologram or hangtag ensuring that a portion of your purchase supports the respective university's athletic programs.
What is your return policy for game-day gear?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that customized jerseys and final-sale championship merchandise are not eligible for return.
How long does shipping take for team uniforms?
Standard shipping typically takes 3-5 business days. For customized jerseys or team-specific equipment, please allow an additional 7-10 business days for processing and production before shipment.
Do you offer bulk discounts for school clubs or intramural teams?
Yes! We offer tiered pricing for bulk orders of 15 items or more. Please contact our Team Sales department through our contact form to receive a custom quote for your organization.
How should I care for my performance athletic wear?
To preserve the moisture-wicking properties and screen-printed graphics, we recommend washing your gear in cold water inside-out and hanging it to dry. Avoid using fabric softeners or high-heat dryers.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's journey to your doorstep.